Welcome to Velouva. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions.
1. Eligibility
You must be at least 18 years old, or use the website under the supervision of a parent or legal guardian.
2. Product Information
We make every effort to display product colours, descriptions, and images accurately. However, actual colours may vary due to screen settings, lighting conditions, and individual perception.
3. Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices may change without prior notice.
- We reserve the right to correct pricing errors at any time.
4. Orders
- Orders are subject to acceptance and availability.
- We reserve the right to cancel orders due to stock shortages, payment issues, suspected fraud, or pricing errors.
- Refunds for cancelled orders will be processed to the original payment method.
5. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorised access to our systems.
- Submit false or misleading information.
6. Intellectual Property
All website content including logos, product names, images, graphics, and text are the exclusive property of Velouva and may not be copied or reproduced without written permission.
7. Limitation of Liability
Velouva shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.